The 220 million lawsuit between Air Canada and West Jet has finally be settled out of court. Air Canada had accused West Jet top executives of using a former Air Canada's employee's password to obtain 'commercially sensitive information'.
One question remains. Why didn't Air Canada change the password or lock that employee out after they are fired. Its not uncommon for former employees who were terminated to attempt to damge information on their way out. It would appear that West Jet used this to their advantage. What type of information could be commercially sensitive? Was it financial data? Customer lists? Or was it a detailed list of how they short change consumers? :)
West Jet paid 15.5 million including a gift to charity and fees to cover the lithigation costs of Air Canada.
In an era of corporate espionage, Air Canada's lack of information technology control and safeguard abilities caused the problem themselves. It wasn't as if West Jet hacked into their systems. They went in through the front door with the key. I would hope that Air Canada's future controls will include a policy of changing the passwords to safeguard their commercially sensitive information.
1 comment:
I forgot to mention the garbage digger part. Air Canada paid PI to dig through garbage to come up with the evidence to their case.
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